Commited to Providing our clients with world class services
Requirement TO obtain Service:
Cost:Nill
Timeline:Within 24 hours
Requirement TO obtain Service:Presentation of requests and inquiries
Cost:Nill
Timeline:Within 24 hours
Requirement TO obtain Service:Presentation of requests and inquiries
Cost:Nill
Timeline:Within 24 hours
Requirement TO obtain Service:Receipt of request for facilitation
Cost:Nill
Timeline:
Within 2 working days
Requirement TO obtain Service:Presentation of application Valid documentation Proof of payment of respective fees
Cost:Varies from USD 10 to USD100
Timeline:
- Within 48 hours unless it’s a referral visa
- Referral visas depend on receipt of clearance from the Immigration department
Requirement TO obtain Service:Presentation of valid bills, invoices, demand notes & delivery notes
Cost:Nill
Timeline:Within 7 working days
Requirement TO obtain Service:Presentation of General inquiry
Cost:Nill
Timeline:
- within 24 hours by e-mails unless its on complex or technical issues
- On complex issues, an initial response will be issued within 24 hours indicating when to expect full response.
Requirement TO obtain Service:Arrival of visitor
Cost:Nill
Timeline:
- All visitors to be attended to within 5 Minutes except those who drop-in without appointment.
- For visitors without appointment, they will be attended immediately the officer is free
Requirement TO obtain Service:In-coming call
Cost:Nill
Timeline:Within 3 rings
Requirement TO obtain Service:
- Availability of information
- Receipt of request/instruction
Cost:Nill
Timeline:
- Within 3 working days for Quarterly reports
- Within 5 working days for unscheduled reports.
Requirement TO obtain Service:Presentation of Notice/request
Cost:Nill
Timeline:
- 24 hours for logistical arrangements
- At least 14 working days to facilitate high-level appointments
Requirement TO obtain Service:Presentation of instructions from MDAs
Cost:Nill
Timeline:
At least 3 working days
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